Refund and Returns Policy

REFUND AND RETURNS POLICY

At Beloved Boutique, we want you to feel confident and delighted with every purchase. If for any reason you’re not completely satisfied, we’re here to help. Please review our policy below regarding returns, exchanges, and refunds.

RETURNS

You may request a return within 30 days of delivery for eligible items.

To qualify for a return, items must be:

  • Unworn, unused, and unwashed
  • In their original condition
  • With all original tags, labels, and packaging intact

Items showing signs of wear, washing, alteration, damage, or misuse may not be eligible for return.

NON-RETURNABLE ITEMS

Certain items are considered final sale and cannot be returned or exchanged, including:

  • Gift cards
  • Clearance or sale merchandise marked as Final Sale
  • Promotional, seasonal, or limited-edition items designated as non-returnable

We encourage customers to carefully review product descriptions before placing an order.

HOW TO REQUEST A RETURN

To initiate a return, please contact our customer support team at:

Email: support@shopbelovedboutique.com

Please include:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Once your request is reviewed and approved, we will provide detailed return instructions and, if applicable, a Return Merchandise Authorization (RMA).

RETURN SHIPPING

Unless an item is defective, damaged, or incorrect, customers are responsible for return shipping costs.

We strongly recommend using a trackable shipping service and retaining proof of shipment until your return has been processed.

Beloved Boutique is not responsible for lost, delayed, or damaged return packages during transit.

REFUNDS

After your returned item is received and inspected, we will notify you via email regarding the status of your refund.

If approved:

  • Refunds will be issued to the original payment method
  • Processing typically takes 7–10 business days
  • Financial institutions or payment providers may require additional time to post the refund to your account

Original shipping charges are non-refundable unless the return is due to our error.

EXCHANGES

If you would like to exchange an item for a different size, color, or style, please indicate this when contacting us.

Exchanges are subject to:

  • Product availability
  • Inventory levels at the time of the request

If the requested replacement item is unavailable, a refund may be issued instead.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery.

We will:

  • Provide a prepaid return shipping label when applicable
  • Offer a replacement item (subject to availability) or a full refund
  • Resolve the issue at no additional cost to you

Please include photographs of the item and packaging when contacting us to help expedite the process.

ORDER CANCELLATIONS

Orders may be canceled only if they have not yet been processed or shipped.

Once an order has been dispatched, it can no longer be canceled. However, it may still qualify for return in accordance with this policy.

INTERNATIONAL RETURNS

For international orders:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • Customs duties, taxes, import fees, and other government charges are non-refundable
  • Delivery fees associated with international shipments are non-refundable

CONTACT US

If you have any questions regarding our Refund and Returns Policy, our customer support team is happy to assist you.

Beloved Boutique

Email: support@shopbelovedboutique.com

Phone: +1 (971) 415-7792

Address: 115 S Main Street, Breckenridge, CO 80424, United States

We are committed to providing outstanding customer service and making every shopping experience enjoyable and worry-free.

BELOVED BOUTIQUE — CURATED FASHION, EXCEPTIONAL SERVICE, AND CONFIDENCE FOR EVERY WOMAN.